Accommodations
Number of Rooms: 773
A complete renovation designed to inspire an icon reimagined. Discover a fully transformed experience where contemporary design, enhanced comfort, and forward-thinking concepts redefine what it truly means to stay in paradise.
The resort features 773 fully redesigned suites, spacious and elegantly appointed, many offering breathtaking views of a unique beach and located just 15 minutes from Cancún International Airport.
THE RESERVE
Enjoy magnificent perks and privileged access to exclusive spaces reserved only for The Reserve guests.
FAMILY CONCIERGE
Enjoy magnificent perks and privileged access to exclusive spaces reserved only for Family Concierge guests.
Available Room Types
Junior Suite Sunset View
Junior Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 44 m2 – 474 ft2.
Immerse yourself in luxury and elegance. From your Junior suite, Cancun's natural and breathtaking views are just steps away on your private terrace. Experience the beautiful sunsets and gentle breezes of Nichupté Lagoon.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24hrs ($ delivery charge applies). Wi-Fi included.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code
EQUIPMENT:
- King Size or 2 Double beds.
- Sofa bed (under availability)
- Balcony with Sunset View.
- Slippers & bathrobes.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Coffee Machine/ Tea Maker.
- Individually controlled air-conditioning.
- Shower amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Brand-new décor design.
Junior Suite Ocean View
Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2 – 474 ft2.
Experience the luxury and elegance that await you in Cancun. From your private terrace, enjoy breathtaking natural views of the Caribbean Sea. Relax as you take in the beautiful colors and gentle ocean breeze just outside your suite.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24hrs ($ delivery charge applies).
- Wi-Fi included.
- Laundry service ($) ($)
- With extra charge.
- (*) Room Category Code
EQUIPMENT:
- King Size or 2 Double beds.
- Sofa bed (under availability)
- Balcony with Ocean View.
- Slippers & bathrobes
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Coffee Machine/ Tea Maker.
- Individually controlled air-conditioning.
- Shower amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Brand-new décor design.
The Reserve Adults Only Junior Suite Sunset View
The Reserve Adults Only Junior Suite Sunset View
Sunset View | 2 Double Bed or King Bed | 44 m2 – 474 ft2| The Reserve Services.
Enjoy spectacular, relaxing views of Caribbean´s Sunset from your private terrace. The room is equipped with all comforts required for an unforgettable experience by the Caribbean Sea.
SERVICES:
- Premium minibar restored daily. ($ more than once a day).
- Room service 24 hrs.
- Wifi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
The Reserve Benefits**
- King Size or 2 Double beds.
- Balcony with Sunset View.
- 100% Cotton Sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning.
- Shower amenities.
- Luxury amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
The Reserve Adults Only Junior Suite Ocean View
The Reserve Adults Only Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2 – 474 ft2| The Reserve Services.
Immerse yourself in the vibrant Caribbean energy from your private terrace, featuring spectacular sea views. Thoughtfully designed for complete relaxation and disconnection, this space ensures absolute rest during your stay in Mexico.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- The reserve benefits**
- King Size or 2 Double beds.
- Balcony with Ocean View. 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- Luxury in-room amenities USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
The Reserve Adults Only Suite Sunset View
The Reserve Adults Only Suite Sunset View
Sunset View | King Bed | 55 m2. – 592 ft2 | The Reserve Services.
Recharge your energy with unforgettable days in the Caribbean, surrounded by the sophistication and comfort of this exceptional room, featuring a spacious and comfortable king-size bed.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wifi included.
- Feather & Gel pillows.
- Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- The Reserve Benefits**
- King Size bed.
- Balcony with Sunset View.
- 100% cotton sheets.
- Modern bathroom features a rain shower and separate tub.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Bath and shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
The Reserve Adults Only Suite Ocean View
The Reserve Adults Only Suite Ocean View
Ocean View | King Bed | 55 m2.– 592 ft2 | The Reserve Services
Enjoy the serene blue hues of the Caribbean Sea from your private terrace. This magnificent suite offers luxurious amenities and a relaxing retreat in the tranquility of Cancun.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wifi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- The Reserve benefits**
- King Size beds.
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom features a rain shower and separate tub.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Bath and shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
The Reserve Adults Only Master Suite Sunset View
The Reserve Adults Only Master Suite Sunset View
Sunset View | King Bed | 60 m2. – 645 ft2 | The Reserve Service.
Admire breathtaking Caribbean sunsets from the private terrace of this spacious suite. Featuring modern yet elegant and sophisticated décor, this suite offers an intimate ambiance with distinct areas—a bedroom with a king-size bed and a separate lounge with a sofa-bed.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- The Reserve benefits**
- King Size beds.
- Balcony with Sunset View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Separate living area.
- Additional bathroom.
The Reserve Adults Only Master Suite Ocean View
The Reserve Adults Only Master Suite Ocean View
Ocean View | King Bed | 60 m2. – 645 ft2 | The Reserve Service
Experience a spacious suite with a separate living room, offering defined spaces and enhanced privacy. Luxury and elegantly decorated, it provides a tranquil atmosphere, sea views from a private terrace, and the gentle Caribbean breeze for a relaxing stay.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- The Reserve benefits**
- King Size beds.
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning.
- Shower amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Separate living area.
- Additional bathroom.
Family Concierge Junior Suite Sunset View
Family Concierge Junior Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 44 m2. – 474 ft2 | Family Concierge Service.
This luxurious suite is designed to offer a refined and comfortable stay in Cancun. Enjoy unforgettable sunsets and a warm, tranquil atmosphere from your private terrace with stunning sunset views.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Sunset View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features
Family Concierge Junior Suite Ocean View
Family Concierge Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2. – 474 ft2 | Family Concierge Service
This luxurious suite is designed to provide a sophisticated and comfortable stay in Cancun. Enjoy the vibrant Caribbean energy from your private terrace with breathtaking ocean views.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
Family Concierge Suite Sunset View
Family Concierge Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 52 m2. – 559 ft2 | Family Concierge Service
This suite offers an intimate and welcoming atmosphere, with well-defined spaces separating the bedroom from a comfortable lounge with a sofa-bed. From the private area, guests can enjoy breathtaking sunset views and the serene beauty of the Caribbean breeze, creating the perfect setting to unwind and relax.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- WIFi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Sunset View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
Family Concierge Suite Ocean View
Family Concierge Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 52 m2. – 559 ft2 | Family Concierge Service This suite offers a warm and inviting sense of privacy, with thoughtfully designed spaces that separate the bedroom from a comfortable lounge with a sofa-bed, complemented by beautiful sea views and the opportunity to fully enjoy the Caribbean Sea.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wifi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
Family Concierge Two Bedroom Sunset View
Family Concierge Two Bedroom Sunset View
Sunset View | 2 Double Beds & King Bed | 102 m2. – 1097 ft2 | Family Concierge Service.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning.
- Shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Separate living area.
- Two bedrooms.
- Two additional bathrooms.
Family Concierge Two Bedroom Ocean View
Family Concierge Two Bedroom Ocean View
Ocean View | 2 Double Beds & King Bed | 102 m2. – 1097 ft2 | Family Concierge Service.
SERVICES:
- Minibar restocked daily. ($ more than once a day).
- Room service 24 hrs.
- Wi-Fi included.
- Feather & Gel pillows.
- Wireless Bluetooth speaker.
- Laundry service ($)
- ($) With extra charge.
- (*) Room Category Code.
EQUIPMENT:
- Family Concierge benefits**
- King Size or 2 Double beds.
- Sofa bed (subject to availability)
- Balcony with Ocean View.
- 100% cotton sheets.
- Modern bathroom featuring a rain shower.
- Marble floors.
- Safety deposit box.
- Steamer.
- Hair dryer.
- Nespresso Coffee Machine.
- Tea maker.
- Individually controlled air-conditioning
- Shower amenities.
- Luxury in-room amenities.
- USB Type A & Type C Charger.
- Flat-screen TV with cable channels.
- Local hand-made in-room features.
- Separate living area.
- Two bedrooms.
- Two additional bathrooms.
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